Cancellation & Return Policy

Orders may be cancelled only before they are dispatched from our warehouse.

Once an order has been shipped, it cannot be cancelled. However, cancellation requests may be considered on a case-by-case basis at our sole discretion.

If your cancellation request is approved, the refund will be processed within 5–7 business days to your original payment method.

Due to the consumable nature of our nutraceutical products, we accept returns or replacements only if:

• You received a damaged product.

• You received a defective product.

• You received the wrong product.

Requests must be raised within 48 hours of delivery.

To initiate a return or replacement:

1. Email us at caresunshinesundays@gmail.com within 48 hours of receiving your order.

2. Include your Order ID, a brief description of the issue, and clear photographs and video of the product and packaging.

3. Our team will review your request and arrange a pickup or provide further instructions if your request is approved.

Replacement products are subject to stock availability.

Once the returned product is received and passes our quality inspection, your refund will be processed within 5–7 business days to your original payment method.

The time taken for the amount to reflect in your account depends on your bank or payment provider.

Returns or refunds will not be accepted in the following cases:

• Opened or used products.

• Products returned without original packaging.

• Products with damaged or missing labels or seals.

• Products damaged due to misuse, improper storage, or handling.

• Return requests raised after 48 hours of delivery.

• Free promotional or complimentary products.

If you have any questions regarding cancellations, returns, or refunds, please contact us:

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Email: caresunshinesundays@gmail.com

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Phone: +91 8431653853

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Customer Support: Monday – Saturday | 10:00 AM – 6:00 PM